Shipping Timeline
By placing a pre-order, you are reserving your item before it becomes generally available.
- Public launch is expected in late August to early September.
- Orders will begin shipping as inventory becomes available following the product launch.
- Orders are fulfilled in the order they are received.
- Please note that the public launch timeframe is an estimate and may change due to manufacturing, supplier, or shipping delays beyond our control.
Payment
Payment is collected at the time your pre-order is placed to reserve your item.
Estimated Availability
Any estimated launch or shipping dates provided are based on the latest information available from the manufacturer. While we strive to keep these dates accurate, they are estimates only and are subject to change without notice.
Orders Containing In-Stock Items
If your order includes both pre-order and in-stock items, your order may be held until all items are available and shipped together. If you would like the in-stock items shipped separately, please contact us before placing your order.
Order Updates
If the expected launch or shipping timeline changes significantly, we will notify you using the email address provided with your order.
Cancellations
Pre-orders may be canceled any time before the order ships. Once an order has shipped, it is subject to our standard Return Policy.
Questions?
If you have any questions about your pre-order or would like an updated availability estimate, please contact the Arc Solutions customer service team. We're happy to help and appreciate your patience while we prepare your order.